There is a particular kind of problem that reveals itself slowly. You see it first as individual struggles: a caseworker staying late to manually process applications, an organization turning people away because they've hit capacity, a government agency that wants to launch a new program but lacks the systems to deliver it. These look like separate challenges. But spend enough time in this work and you recognize the pattern. The problem isn't the people. It's the infrastructure.
Unify is the solution to that problem.
We are the platform for managing and delivering benefit programs at scale. We power the social safety net across 16 states, providing governments and organizations with the back office infrastructure they need to deliver cash assistance, rental aid, childcare subsidies, and community investments with speed, dignity, and equity.
Since our founding, we've reached more than one million people, disbursed to more than two hundred thousand, and moved nearly $300 million in direct support to communities. Through partnership with visionary leaders, we've helped bring $640 million in transformative policy into reality. But our impact isn't measured in dollars distributed. It's measured in what becomes possible when infrastructure finally matches intention.
Who We Are
I founded Unify from a simple recognition: that the distance between what communities need and what systems can deliver isn't inevitable. It's a choice we've made by accepting outdated infrastructure as permanent.
We are builders and community change agents. Our team brings together technologists who understand government, former public servants who know what caseworkers actually need, and community organizers who've seen firsthand what happens when systems fail. We've lived in the space between aspiration and implementation long enough to know that good intentions without good infrastructure still leaves families waiting.
Our identity is shaped by three core commitments. First, we believe in the dignity of every person seeking support. Second, we understand that our public servants and nonprofit leaders aren't failing; they're working with tools that were never built for this moment. Third, we know that infrastructure itself is intervention. The systems we build determine who gets help, how quickly support arrives, and whether accessing benefits feels like dignity or defeat.
This isn't just our work. It's our calling. This is personal.
What We Do
Unify provides end-to-end infrastructure for benefit program delivery. We handle every step from application to payment, replacing fragmented systems with one unified platform designed for the speed and scale our moment demands.
Application Intake and Access
We build beautiful, accessible application experiences that work on any device, in any language. People can submit over 1,000 types of documentation without scanning, without duplicate entry, without the barriers that traditionally excluded those who needed help most. Our intake systems meet communities where they are, not where outdated processes demand they be.
Fraud Prevention and Verification
We provide smart verification systems that protect public resources without punishing real people. Our fraud detection uses modern technology to catch bad actors while keeping doors wide open for legitimate need. We believe security and accessibility are complementary values, not opposing ones.
Review and Prioritization
We give reviewers everything they need in one unified dashboard. Approval times drop from weeks to hours. The most urgent cases surface first. Caseworkers can focus on situations requiring human judgment rather than data entry. We've processed nearly half a million applications, and every one moved through systems designed for both efficiency and equity.
Payment and Distribution
We handle any payment type at any scale. Instant prepaid cards, direct deposits, recurring payments. Whether you're distributing $10,000 or $10 million, every transaction is secure, traceable, and delivered with respect. We've moved nearly $300 million to communities because our infrastructure was built to match the urgency of need.
Multilingual Customer Support | Language justice at its core
We provide real human support across phone, text, and email in over 50 languages. Automatic notifications keep applicants informed. Our support team understands that every interaction is an opportunity to rebuild trust in systems that have too often failed communities. Technology strengthens our care; it doesn't replace it.
Reporting and Compliance
We give program leaders real-time insights into program performance, demographic reach, and funding utilization. Our compliance tools ensure audit readiness without adding administrative burden. You can see who you're reaching, where gaps exist, and how to adjust in real time.
This is the complete infrastructure that was missing. This is what makes new kinds of programs possible.
How We Solve
Our approach begins with a fundamental recognition: the best technology in the world means nothing if it doesn't serve the people using it. Every feature we build, every workflow we design, every decision we make starts with two questions. First, does this make it easier for someone to get help? Second, does this make it simpler for staff to provide that help?
When we partner with a government agency or organization, we don't just hand over software. We bring our team into your world. We learn your community's needs, your staff's workflows, your program's specific requirements. We've powered emergency response programs that needed to launch in weeks and ongoing support systems built for years of sustained delivery. We've worked with small city programs serving hundreds and statewide initiatives reaching hundreds of thousands.
Our solutions adapt because we understand that every community is different, every population has unique needs, and every program carries its own mission. The Washington COVID-19 Immigrant Relief Fund required serving communities excluded from federal support, in multiple languages, with documentation requirements that honored people's circumstances. Childcare subsidies needed ongoing eligibility verification without creating monthly bureaucratic hurdles for working parents. Small business stabilization required validating business impact while moving resources quickly enough to prevent closures.
We solved each of these challenges not with one-size-fits-all technology, but with infrastructure flexible enough to honor each program's specific requirements while maintaining the speed and security all programs demand.
This is what infrastructure means: the foundation that lets you build whatever your community needs.
How We Support
Partnership doesn't end at launch. It begins there.
When you work with Unify, you get more than a platform. You get a team committed to your success. Our dedicated support staff work alongside your program administrators, training your team, troubleshooting challenges, and evolving the system as your program grows. We answer when you call. We respond when you email. We show up when you need us.
We provide ongoing program management support, helping you monitor performance, identify opportunities for improvement, and adapt to changing community needs. Our real-time dashboards give you visibility into every aspect of program delivery. You can see application volume, approval rates, demographic reach, payment status, and community feedback whenever you need it.
When fraud patterns emerge, we catch them and help you respond. When application volume spikes, our systems scale automatically. When you need to adjust eligibility criteria or add new payment methods or translate materials into additional languages, we make those changes quickly. When you're preparing for audits, our compliance tools give you everything you need.
But our support goes deeper than technical assistance. We've become partners in the fullest sense. We celebrate when your programs launch successfully. We troubleshoot when challenges arise. We share best practices from across our network of 16 states and dozens of programs. We advocate alongside you for the policy changes that make better programs possible.
This is the relationship our partners describe: not vendor and client, but collaborators in shared mission. We succeed when you succeed. And you succeed when communities get the support they need, delivered with the dignity they deserve.
The Bridge Between Vision and Reality
I think often about the leaders I've met in this work. The agency director who knew her community needed emergency assistance but had no way to deliver it at scale. The nonprofit executive director who'd built an extraordinary program on determination alone, held together by staff working nights and weekends to do manually what should be automated. The mayor who promised his constituents support and then watched bureaucratic timelines stretch from weeks into months.
These leaders didn't lack vision or commitment. They lacked infrastructure.
Unify turns barriers into bridges between what you want to do and what you can actually deliver. We are the back office that lets you focus on front-line impact. The platform that scales compassion. The infrastructure that proves care and efficiency aren't opposing forces.
Our partners have delivered millions in basic income relief, millions in childcare subsidies, million in disaster assistance, millions to small businesses and community grants. They've reached families excluded from other systems. They've kept small businesses open. They've helped parents return to work. They've prevented evictions and stabilized households and created pathways to citizenship.
None of this required compromising between speed and quality, between scale and equity, between fiscal responsibility and human dignity. It just required infrastructure designed for all of those things at once.
What We're Building Toward
We've proven what's possible when governments and organizations have the tools to match their commitments. We've reached over one million people and helped bring $640 million in policy into the world. But we're just beginning.
We're expanding our platform to serve more states, more program types, more communities. We're building universal navigation systems that helps people discover and access benefits across agencies and jurisdictions. We're creating the infrastructure for truly 21st century support systems: accessible, responsive, and worthy of the communities they serve.
This vision requires partnership with leaders who refuse to accept current constraints as permanent. With donors who understand that infrastructure itself is impact. With government officials ready to modernize systems they inherited. With organizations prepared to scale the work they've long dreamed of delivering.
If you're reading this, you're likely one of those leaders. You've seen the gap between what communities need and what current systems deliver. You've felt the weight of wanting to do more and lacking the infrastructure to make it happen. You've wondered whether it's possible to deliver at the speed of need without sacrificing the quality of care.
It is possible. We've built it. And we're inviting you to imagine what comes next.
Not just better programs, but transformed capacity. Not just scaled impact, but sustainable infrastructure for collective care. Not just responding to crisis, but building systems that prevent it.
This is Unify. We are the infrastructure that powers care. We solve the problems that prevent good intentions from becoming real impact. We support our partners as true collaborators, committed to your success because it means communities getting what they need.
The bridge is built. The question is how far we'll go together.
Your commitment is to people. Ours is to building the systems that help you reach them. Let's get started together
